Get in touch with our team. We're here to help with any questions or concerns you may have.
Phone Number
Email Address
Business Hours
Monday - Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Address
Tetteh Quarshie Avenue
Accra, Ghana
Phone Number
Email Address
Find quick answers to common questions about contacting us
We strive to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our customer support line directly.
For technical issues, please use the contact form and select "Technical Support" as the subject. Include details such as the device you're using, the specific feature you're having trouble with, and any error messages you received.
For partnership inquiries, please use the contact form and select "Partnership Opportunity" as the subject. Alternatively, you can email our partnerships team directly at partnerships@doronpay.com.
Yes, we offer in-person support at all our office locations. You can visit any of our offices during business hours, though we recommend scheduling an appointment for faster service.
We welcome all feedback! You can provide feedback using the contact form and selecting "Feedback/Suggestion" as the subject. Your insights help us improve our services.